The homeowner returned after a weekend away, only to find a broken water pipe on the top floor had ruptured, causing massive water damage to three levels of the home. The owner called us and we were onsite, extracting water, removing debris and setting up drying equipment to help remediate this disaster. Our client had thousands of collectibles and books that were non-replaceable. We carefully cleaned and dried most of these items. We performed a content pack out, moving the insured's item to our nearby warehouse.